Millions receive wrong amount 'for decades'

geemong · Anmeldungsdatum: 11.12.2021 Beiträge: 62

Millions receive wrong amount 'for decades'

Millions of people have received the wrong pension for decades because of government IT failures, the BBC has learned.

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The errors, which are understood to have been known about since the 1990s, have still not been corrected.

A former pensions minister described the scale of the problem as "truly mind-blowing".

The Department for Work and Pensions (DWP) says it is "investigating possible remedies".

Official analysis published last month suggests 23% of pensioners were underpaid, while 17% were overpaid.

Some people have been both overpaid and underpaid in different years, with the vast majority of errors worth one or two pence per week.

In 2002, it was decided by DWP officials that it would be too complicated to fix the problem, and a solution has still not been found.

'Mind-blowing' errors
Sir Steve Webb, who served as pensions minster between 2010 and 2015, said he'd never been alerted to the problem.

"The scale of these errors is truly mind-blowing," he told the BBC.

"Although the absolute size of the errors is typically small, the number of people potentially affected is huge. More worrying is the total lack of transparency.

"It beggars belief to hear that a government department could simply decide that it was acceptable to pay the wrong rate of pension for decades, but feel under no duty to tell Parliament or the public.

"If the DWP has sat on this secret for decades, it makes you wonder how many other things simply get brushed under the carpet."